About VPW

About VPW Systems (UK) Ltd

It's about your business. Not ours

Your business is unique. Your IT setup should reflect that. So when you do business with us, you can expect us to listen carefully about what you do. Your challenges. Your ambitions. Then we introduce you to the products and services that can make a meaningful improvement to the way you work. So IT no longer blocks your ambitions, but propels you towards them.

We can do that because – unlike many IT companies – we're truly independent. There are no sales quotas to hit in order to maintain ‘partner status' with a particular supplier. And no obligation to sell products from certain manufacturers. Everything we recommend is based on what makes the most sense for your business, not ours.

You're in safe hands. But here's a little reassurance.

We specialise in working with small, owner-led outfits. You likely believe that IT is not just a key part of your day-to-day, but a mechanism for growth: a platform for getting faster, smarter and better at what you do best. And yes, the right IT can make that happen.

Just ask our customers.

We work with businesses from diverse sectors – including accountancy, retail, construction and healthcare. And we've watched many of our customers grow from one-man bands to much larger outfits. If you're considering working with us, there are a number of customers we can connect you with who would be happy to answer a few questions about our service.

You're busy. So let us take care of everything.

We're meticulous where it matters. That includes completing thorough due diligence on any software, hardware and services that we recommend. Here's an example. Let's say you come to us for a new laptop. Once we've agreed on your requirements and received your sign off on our recommendation, we will order your laptop to arrive at our office.

That's where the fun starts. We will stress test your laptop to make sure it performs as promised. Then we install all of the business software and tools you need – and remove the stuff you don't. We will even get your office network settings pre-configured. The end result? Once we deliver the laptop to your office, your new device is ready to go straight away. No set up. No faffing.

You deserve better than buzzwords

The last time we checked, the T in IT stood for technology – not tediousness. Yet so many companies seem to think the way to impress potential customers is to talk in IT jargon. So let's get a few things clear.

We don't care about buzzwords. We don't care about meaningless awards. And we don't care about bias towards certain manufacturers. What we do care about is outcomes: providing crystal clear advice that gets the right result for every customer, every time.

It's been that way since our founder started VPW Systems in a spare room in 1997. Today we are a team of highly experienced and conscientious IT experts

  • Beyond Break/Fix

    IT issues can quickly cause big problems for your business. We provide on-demand access to expert engineers and can begin working on critical issues within 15 minutes. But that’s just the start. We specialise in providing software and hardware recommendations that are rooted in the realities of your business. It’s about showing you how IT can really enable you to be better at what you do best.

  • Sized to care

    We’re no faceless corporation. VPW Systems is a small team of experts. And what differentiates us is that we really care about doing the right thing. We know what it's like to be a small, ambitious business like yours. We have experienced the challenges, the stresses, the late nights and frustrations. So we work really hard to make sure the IT we provide remains off your list of problems to solve, while enabling you to work with more agility. We take our customers’ success personally.

  • A Local Business

    While we work with customers all over the UK, the majority of businesses we work with are based in Devon and Somerset. We have built personal connections with many of our customers and enjoy the opportunity to do business face to face. From a more technical perspective, our local knowledge has led to deep expertise when it comes to solving IT challenges in rural locations.

  • Platform & Supplier Agnostic (proudly)

    “An award-winning supplier for X”. “A certified partner of Y.” Many IT companies are quick to shout about their affiliations with certain manufacturers. All that really means is they are obligated or incentivised to sell their products. We are completely unbiased and recommend products and services based solely on their ability to deliver the best outcomes for your business – based on what you’ve told us about the way you work.